Polite Refusals (Saying “no” politely), It was very nice but I’m really full., No, really. I couldn’t manage any more, Responding to someone's mistakes, Oh, don’t worry, Sally., It doesn’t matter. These things happen, Starting or continuing a conversation, When was the last time we met?, How's everything going?, Saying sorry and being polite, Oh sorry. I didn’t realise., I hope I didn’t offend you., I don’t want to keep you., I’ll call you if I get a chance.

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