1) All communication needs a sender a) and receiver b) non - listener 2) Ineffective communication at work can include a) crossing arms or turning away while answering a question b) Listening 3) Speaking, listening, writing, body language a) are not ways we communicate b) are different ways we communicate 4) Being aware of how you communicate a) Is not important b) is a good 1st step to becoming a good communicator 5) Exchanging Information is a) Not important b) basic communication 6) Effective communication at work can include a) ask politely for help and explain why b) not asking questions if you don't understand

Communication

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