straight, I’ll get ________ to the point., were to, What if we ________ just [meet them and see how it goes]?, potential, The ________ problem I see is [they’ll try to take us over]., concerns, What most ________ me is [our cash-flow problems]., prepared, Would you be ________ to hear them out at least?, agree, I’ll ________ to set up a meeting with ZX., raise, I’d like to ________ the issue of [that call]., concern, What’s your main ________?, agreed, So, we’re ________ on that., collaborating, How would you feel about [________ on one project]?, reached, I’m glad we’ve ________ a compromise., figure out, Let’s ________ other ways to [drum up some new business]..

Diffusing conflict

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