Dear Maria,, Thank you for your feedback. We appreciate you taking the time to share your concern with us., We understand that the situation with the hair removal and the promotion mistake was disappointing., We sincerely apologize for the inconvenience you experienced during your last visit, and we regret that these issues were not resolved immediately., We will review this situation with our team, and we are going to investigate what happened to ensure it does not occur again. If you are available, we will gladly offer you a refund or an exchange for another treatment., Kind regards,, The Salon Team at Dream Clinic

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