What does the EULA Mitigation Framework contain?, Software installation guides and user manuals, Finalised pricing and commercial discounts, Pre-agreed risks and corresponding mitigation measures approved by internal stakeholders, List of authorised software users, Who shall be responsible for the Mitigation Letter?, Legal Department, Business Units, Chief Digital Information Officer, Board of Directors of TNB, Why does the Mitigation Letter matter to the Business Units (BU)?, It formally acknowledges risks arising from deviations from TNB’s mandatory provisions and confirms the mitigation measures to be implemented by the BU, It is used to transfer all contractual liabilities from the BU/PM to the Legal Department., It is only required for administrative filing and has no impact on contract governance or accountability., It serves as a legal waiver that removes all BU/PM responsibilities under the contract., When will the Mitigation Letter apply?, When the Vendor fully accepts all of TNB’s mandatory provisions without any deviation., When the contract is still under initial drafting stage before any negotiation with the Vendor., When the BU/PM rejects the Vendor’s proposal and terminates the negotiation immediately., When there is any deviation from TNB mandatory provisions, including full acceptance on “as-is” EULA basis or partial acceptance after negotiation., Why are TNB Mandatory Provisions important in EULA?, They ensure compliance, risk control, and consistency across D&I contracts, They simplify vendor billing processes, They reduce internal approval steps completely, They replace commercial negotiation requirements

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