Welcome to our hotel, Closing service politely, Greeting guest, Here is your room key, Asking guest name, Giving room key, The restaurant is on the first floor., Explaining Facilities, Giving room key, We will fix the problem immediately., Responding to complaint, Greeting guest, We have free Wi-Fi and a swimming pool., Explaining hotel facilities, Closing service politely, Let me check your reservation., Explaining facilities, Confirming reservation

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