What is the #1 thing missing that would make your work 3x easier?, What task takes you much longer than it should?, What information do you spend the most time searching for in TouchPoint?, If you could remove one annoying step from TouchPoint, what would it be?, What do you do outside of it becuse it doesn’t support it well enough?, What is the most frustrating thing about using TouchPoint every day?, What is one thing you wish it could do automatically for you?, What information should be easier to find at a glance?, Which page or screen in TouchPoint needs the biggest improvement? Why?, What takes too many clicks in it?, What is one thing in TouchPoint that feels confusing or unclear?, If you could redesign one part of TouchPoint, what would you change?, What feature in TouchPoint do you use the most, and what would make it better?, What is one thing TouchPoint does really well that we should NOT change?, If you were the TouchPoint Product Manager for one day, what would you improve first?

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