Passive, It's okay, don't worry about it, I'll just deal with it myself., Avoids eye contact and speaks in a quiet, hesitant voice, Assertive, I'm not comfortable with that — can we find another option, Let's talk about what happened so we can fix it together, Aggressive, Blames others instead of discussing the actual problem, Raises their voice and points a finger while speaking

Assertiveness Levels

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