What is Feedback?, Information given to help someone improve or continue a behaviour., Telling someone off because they annoyed you., Why do we give feedback?, To guide behaviour, improve performance, and build understanding., To show people who’s the boss., What is positive feedback?, Feedback that ignores good behaviour and focuses only on mistakes., Feedback that praises what someone is doing well., What is constructive feedback?, Complaining without offering solutions, Helpful suggestions for improvement., Why should feedback focus on behaviour, not personality?, Because behaviour can change; personality cannot., Because personality is the easiest thing to attack., Why should feedback be given soon after the behaviour?, People remember the situation better and can adjust quickly., Because waiting makes feedback more dramatic, What makes feedback clear?, Specific examples and simple language., Being vague so people “figure it out themselves.”, Where do we use feedback in the workplace?, Only when someone gets in trouble, Customer service, teamwork, safety, training., Give one example of feedback in daily life., “Dinner tastes great!” or “Please speak a little louder.”, I’m ignoring you; guess what you did wrong.”, Why is feedback two‑way?, Both people can share information and learn from each other., Only managers should talk; staff should stay quiet., What is the difference between feedback and criticism?, Feedback helps; criticism blames., They are exactly the same thing., What makes feedback feel safe?, Giving feedback loudly in front of everyone., Respect, calm tone, privacy., What does good feedback sound like?, Your greeting is friendly. Let’s work on making it quicker.”, “Everything you do is wrong.”, How does feedback improve teamwork?, It builds trust, clarity, and shared expectations., It makes people compete against each other., Why is asking for feedback important?, It proves you don’t know what you’re doing., It shows initiative and helps you grow.

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Common questions - beginner (From a fellow teacher)
Common questions - beginner (From a fellow teacher)
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Complaining and responding to complaints - vocabulary part 1
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