technical support, I've contacted support several times but the problem still hasn't been fixed., Software, The software isn't connecting to the machine / our system, Orders, I returned the equipment but I'm still being billed for it., Customer service, I've been transferred between several departments and nobody is taking responsibility., Digital service, The electronic invoicing/digital solution isn't working as expected, Billing, I don't understand this invoice / I've been charged an amount I wasn't expecting

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