- Hello. Can I ____ you? - Yes, I bought this portable DVD player here six months ago and there’s a problem ____ it. - Oh, dear. What’s ____ with it? - I can’t ____ it on. I press the on/off ____ and nothing happens. - Let me have a look. Yes, you’re right. Are the batteries fully ____? - Yes, they are. It doesn’t work even when the power ____ is connected. - Have you got the ____? - Yes, here it is. I’d like to ____ it, please. - I’m ____ that won’t be ____. It’s over a month old, you see. - Is there ____ else you can do? - We can ____ it for you. - How long will that take? - About two to three weeks. - OK, ____. Repair it, please.

9G Making a complaint Sol Pre

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