Procurement - Other term for "purchasing", Social Marketing - This type of marketing are more to create awareness of society, Negotiation  - ___________in purchasing is the process of working out a mutually satisfactory contract, Invoice - _____________is the suppliers’ statement of what is being shipped and expected payment invoice is the suppliers’ statement of what is being shipped and expected payment , Porter five forces - This framework is use to analyze the level of competition within an industry, Purchase order - A written record of all orders must be kept to provide a basis for checking deliveries, Product description - Should be included in the PO, Emotional - "Appeal to the heart, not the mind" one of the characteristics of sticky idea, Promotion - Involved activities and practices that influence purchasing behaviors that draw new customers and retain existing customers., Blind receiving - Receiving Methods that is time consuming and labor intensive,

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