Assertive: Calm but firm tone of voice, Wise, calm and collected, and observant, Expresses kindly and honestly, Expresses feelings tactfully and politely , Respectful to self and others, Aggressive: Loud and angry tone of voice, Rude, bossy and controlling, To be right in the discussion, always! , Free to express angry feelings, Disrespectful and insensitive of others, Passive: Soft and quiet tone of voice, mumbles, Hiding always and fears the rejection of others, Plays it safe in order to be liked by others, Keeps feelings in to avoid making mistakes or getting into trouble, Disrespects own self and allows others to walk all over them,

PSE 9 Assertive, Passive, Aggressive

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