Refers to the levels of management and division of responsibilities within an organization , Refers to a diagram that outlines the internal management structure , Refers to the levels of management in any organization, from the highest to the lowest , Refers to managers/ supervisors/ other employees who are given a similar level of responsibility in an organization , is the structure in an organisation which allows instructions be passed down from senior management to lower levels of management, Is the number of subordinates working directly under a manager , are the senior managers who lead a particular department or division of a business , Have a direct responsibility for people below them in a hierarchy of an organisation, Are junior managers who have direct control over the employees below them in the organisational structure, are specialists who provide support, information and assistance to line managers , giving a subordinate the authority to perform particular tasks , Where the manager expects to be in charge of the business and to have their orders followed , Gets other employees involved in the decision-making progress , Broad objectives, then employees make their own decision, A group of employees who have joined together to ensure their interests are protected , When all employees must be a member of the same trade union .

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