What seems to be the problem?, Could you explain exactly what the problem is?, Talk me through it., Let me get this straight., Could I just clarify what you're saying?, I'll look into it., I'll get back to you shortly., As soon as I've looked into it, I'll call you back., What can I do for you?, Could you give me the order number?, We'll do it by Friday at the latest., You're breaking up., I'm afraid I didn't catch the last bit., So now's not a good time to call?

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