1) Duties of an Admin Assistant would include a) Distribute information (through email and internal memos) to relevant people so that they are able to receive and respond to important business b) Have an organised approach and excellent time management skills to ensure that all priority tasks are completed first c) Filing documents to ensure that they are stored away in an efficient manner and can be easily found when needed d) Admin Assistants to have extensive knowledge of computer software. Programs may vary based on the employer, but usually cover word processing, desktop publishing, spreadsheets, database to ensure that tasks can be completed efficiently 2) Skills of an Admin Assistant would include: a) Managing the reception area where he/she will carry out a variety of duties such as arrange appointments, manage the visitor sign-in/sign-out book and deal with any enquiries – any questions that visitors may have. b) Admin Assistants should be skilled in typing, writing, grammar, punctuation, and oral communication (which means speaking clearly and correctly on the telephone) to ensure professionalisms at all times c) Responsible for the Reprographics ie making copies of documents, faxing, laminating for members of staff who need this completed d) Admin Assistants to have extensive knowledge of computer software. Programs may vary based on the employer, but usually cover word processing, desktop publishing, spreadsheets, database to ensure that tasks can be completed efficiently 3) Qualities would include a) Enthusiastic b) Hard working c) Difficult to work with d) Reliable and dependable e) Not flexible and lazy f) Honest and trustworthy 4) Job Description a) The roles and responsibilities in the job description will highlight the skills, qualifications, experience and personal qualities required from a suitable candidate b) Details relating to a specific job are usually found in a job description. 5) Person Specification a) This sets out the background to the post, the duties and tasks associated with the post, the post holder’s responsibilities and who their line manager is. b) The roles and responsibilities in the job description will highlight the skills, qualifications, experience and personal qualities required from a suitable candidate 6) Skills are classed as a) Essential - having the skill or quality would be an advantage but is not vital. b) Essential – a must-have skill or quality c) Desirable - a must-have skill or quality d) Desirable – having the skill or quality would be an advantage but is not vital.

Nat 5 Admin Assistant

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