Duty of Care - Individual wellbeing, welfare, compliance and good practice, Protocols - Procedures and systems that are in place, Guidance - Advice or information aimed at solving a problem or difficulty, Service Delivery - Set of principles, standards that guide the provision, Current Practice - Action or inaction, standards and procedures, Safety - Condition of being protected from danger, risk or injury, Consistency - The reliability of a service or working practice, Public Confidence - The quality of being certain of the abilities and trust in the provider, Accountability - Being held responsible for one’s own actions,

Agreed ways of working - definitions

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