1) Installs, maintains and repairs computer systems and equipment. a) Computer Network Administrator b) Computer Technician c) IT Technical Support Officer d) Technical Support Representative 2) Monitors and maintains the computer systems and networks of an organization.  a) Computer Network Administrator b) Computer Technician c) IT Technical Support Officer d) Technical Support Representative 3) Diagnoses and troubleshoots hardware and software problems for other employees or consumers a) Computer Hardware Specialist b) Computer Technician c) Computer Technical Specialist d) IT Technical Support Officer 4) Answers questions from computer users and solves problems with the installation or operation of software. a) Computer Hardware Specialist b) Computer Technician c) IT Technical Support Officer d) Technical Support Representative 5) Installs and configures computer networks and systems. a) Computer Network Administrator b) Computer Hardware Specialist c) Computer Technician d) Computer Technical Specialist

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