1) What are the benefits of using effective communication skills and why? 2) Compare and contrast two of the communication skills discussed. 3) Why is effective communication with families important? 4) Write an agenda for a family-teacher conference initiated by you to discuss a child's toilet learning. 5) List two family situations that would require extra support from you. What can you do to minimize stress for a family in those situations? Explain why many of these situations raise ethical dilemmas for educators. 6)  Why is effective communication with colleagues important? 7) How can you contribute to effective, positive staff relationships?

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