REGULATE: (a) Show them some deep breathing, explain how that helps you to calm down. Give them a drink of water, (c) Offer the learner a quiet, private space to sit down away from noise and other people, (g) Play calming music or show calming visuals, (h) Distract with simple non-creative logical task, such as sorting, ordering, RELATE: (b) Validate the feelings not the actions. Try to name the feeling which the learner is having. ‘I can see you are angry and maybe disappointed’ate, (e) Answer questions but avoid arguing, (f) Ask them how they are getting on in the class, (i) Ask them to help you to do something practical (regulate), REASON: (d) Offer the learner some ways to solve the problem,

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