Being on the same ____ is a key to strong relationships. To communicate effectively, it's important to understand the other person's ____ of view. Try to see things from their ____, and use language that they will understand. This will help you to build trust with the other person. Getting ____ to the point is important. When communicating, it's important to be clear and concise. Avoid using long, complex sentences or jargon that may ____ the other person. Instead, get straight to the ____ and use simple language that everyone can understand.

new language leader, upper, unit 1

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