1) What are the advantages of primary research? a) up-to-date b) confidential c) expensive d) time-consuming e) specific to the organisation f) limited information 2) What are the advantages of questionnaires? a) can be completed by hand or electronically b) can improve and develop services and products c) response rate can be low d) cheap to organise and distribute e) incentive is needed to encourage response 3) What are the advantages of surveys? a) inexpensive way to collect data b) completed in customers own time c) easy to analyse with quick results d) quantitative and qualitative data e) customers may not be honest 4) What are the advantages of visits and observations? a) observe employees and customers b) obtain first hand information c) cost of travelling in person d) time to visit personally e) open to interpretation by the observer f) gives a snapshot of a situation 5) What are the advantages of interviews and conversations? a) interviews can be more expensive than questionnaires b) people needed to do the interview c) detailed insights into customers thoughts d) valuable information gained by listening e) can interpret facial expressions and body language f) a chat with a customer is inexpensive 6) What are the advantages of a focus group? a) discussion is always about the topic b) obtain in-depth responses c) more than one respondent involved d) cost involved with running focus group e) some people simply agree with others f) time involved in holding focus group
0%
Advantages of primary research
共用
由
Ahughes2
編輯內容
嵌入
更多
排行榜
顯示更多
顯示更少
此排行榜當前是私有的。單擊
共用
使其公開。
資源擁有者已禁用此排行榜。
此排行榜被禁用,因為您的選項與資源擁有者不同。
還原選項
飛機遊戲
是一個開放式範本。它不會為排行榜生成分數。
需要登錄
視覺風格
字體
需要登錄
選項
切換範本
顯示所有
播放活動時將顯示更多格式。
打開結果
複製連結
刪除
恢復自動保存:
?