Phone rings. Person 1: ____ Person 2: Hi, this is Emily. ____ the marketing campaign? Person 1: Of course, Emily. Let me transfer you to our marketing department. Please, ____. Person 2: Thank you. Person 3 (in the marketing department): Hello, ____. How can I assist you? Person 2: Hi Mark, I'm Emily. I ____ the upcoming marketing campaign. Mark: Certainly, Emily. I'll be happy to help. What specific information are you looking for?

SO B1 U5 functions 3

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