CXE - The Customer Experience Engine is abbreviated as:, Bubble Menu - It lists all the applications available for CXE that you can possibly access, Outages and Incidents - Case Record type that captures no power and voltage problem reports, Global Search  - Search for anything in the CXE account, contact lead, address, opportunity service, and chatter feeds., CTI Softphone - The repository and reference of Meralco products, service and process documentation.,

Using CXE Course

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