1) What are the different types of communication? a) Verbal b) Non verbal c) Visual d) Written 2) Which is the most important type of communication? a) Written b) Verbal c) Non verbal d) Visual 3) How important is non verbal communication within our communication? (Provide a percentage) a) Up to 50% of it is b) Up to 60% of it is c) Up to 75% of it is d) Up to 93% of it is 4) Non verbal communication includes: a) Body language b) Voice and tone c) Facial expressions d) Eye contact e) Gestures (hand movement) f) Personal space 5) Non verbal communication is key to conveying our emotions and how we feel. a) True b) False 6) Standing tall, keeping your arms uncrossed, and making eye contact can make you look more confident—even if you're nervous. a) Absolutely. Fake it until you make it! :) b) No way. You have to genuinely feel this way for you to come across as confident! 7) We can give mixed messages when our non verbal communication and verbal message does not align (is the same as each other) a) Yes we can but non verbal will usually win b) No this isn't an issue 8) Non-verbal communication has a greater impact on judgments compared to verbal communication. Is it: a) Twice as effective as verbal communication b) 3 times as effective as verbal communication c) 4 times as effective as verbal communication 9) People form a first impression within how many seconds of meeting someone, based largely on non-verbal cues.: a) 7 seconds b) 70 minutes c) 7 minutes

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