1) In how many countries is Spotify available? a) 184 b) 156 c) 25 d) 98 2) Mention a tool that Spotify uses to optimize operations a) Cloud computing b) Machine learning c) Chatgpt d) Slack 3) What are Spotify’s main strengths according to SWOT analysis? a) Spotify wrapped, data analysis b) Diverse content, effective advertising c) Recognized brand, strategic partnerships d) Constant innovation, sound quality 4) Which of the following control proposals we chose for the company? a) Content diversity control b) Customer experience control c) Subscription engagement control d) User retention Control 5) What are Spotify’s main weaknesses? a) Copyright issues, content moderation, competition b) Poor sound quality, ad fatigue, unfriendly platform c) High prices, bad music, algorithm d) Similarity, Subscription Boost, connectivity

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