1) Arrival of Customer’s Lorry a) A picture of a delivery drone landing in a residential area. b) A truck arriving at a warehouse gate or loading dock. c) A man riding a bicycle through a park d) A cruise ship docking at a harbor. 2) Processing the Delivery Order a) A warehouse worker sweeping the floor with a broom. b) A cashier scanning groceries at a supermarket. c) A chef plating food in a restaurant kitchen. d) A warehouse staff using a computer or tablet to check a delivery order form 3) Order Picking a) A warehouse worker picking items from shelves with a picking list or handheld scanner. b) A staff member sitting at a desk reading a newspaper c) A tourist taking photos in a museum. d) A librarian shelving books in a public library. 4) Packing and Sealing a) A tailor sewing fabric at a fashion studio. b) Workers placing picked items into boxes, sealing them with tape, and labeling the packages. c) A person wrapping a gift box with ribbons and decorative paper d) A child wrapping schoolbooks with plastic covers. 5) Loading the Order a) Workers unloading a truck full of furniture into a retail store. b) Movers unloading boxes from a moving truck into a house. c) A forklift or pallet jack loading cartons onto a truck, or workers carefully stacking goods inside a truck. d) A farmer harvesting vegetables in a field. 6) Checking the Load on the Lorry Before Shipping a) A chef checking ingredients in a kitchen pantry b) A supervisor with a checklist or tablet, verifying the loaded goods inside the truck c) A mechanic inspecting a car engine. d) A security guard checking IDs at a building entrance

LOADING PROCESS

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