1) What is creative thinking? a) Creative thinking involves the process of generating innovative and imaginative ideas. It is the ability to see something in a new way. It is also about being able to think of unique ideas or new approaches to solve problems. b) It is a technique used to compare the driving and restraining forces to create an informed decision. This technique will improve the quality of decisions and increase the chances of success c) Problems can be solved by a group/team or an individual. Various techniques may be used. d) It is an approach is designed to allow a person to see the situation from a different perspective and to gain insight into the problem 2) In the problem-solving cycle, what is the focus of step 5? a) Define the problem b) Identify what the real problem is c) Monitor closely and observe the solution. d) Arrange the necessary solutions and allocate resources properly to ensure tasks are assigned and executed. 3) What are the main differences between decision-making and problem-solving? a) Decisions are usually made by one person. b) Problem-solving usually involves a group/team. c) Decision-making is about choosing, while problem-solving is about finding and evaluating solutions. d) Decision-making is part of the problem-solving process where a solution is chosen 4) What is the main purpose of the Force Field Analysis technique a) To predict the financial outcome of a business decision b) To randomly select one of several possible solutions c) To assign tasks to team members during project implementation d) To compare driving and restraining forces to make an informed decision 5) How does the Empty Chair Technique help individuals during problem-solving? a) It helps them view the situation from another perspective to better understand the problem b) It helps divide tasks among team members during a meeting c) It is used to practice public speaking skills in front of a group d) It teaches employees how to follow company policies 6) What is a key feature of the Delphi Technique used in problem-solving? a) It brings all experts together in one location for a live debate b) It gathers feedback from a panel of experts through a series of questionnaires to reach a common agreement c) It relies on group brainstorming in a physical setting d) It requires immediate verbal feedback instead of written responses 7) How does the Nominal Group Technique encourage participation in problem-solving? a) It encourages open discussion and debate before writing down ideas b) It allows individuals to silently write down their ideas and then vote to prioritize them c) It limits participation to management only d) It relies on spontaneous group discussion without structure 8) What is the main purpose of a mind map? a) To organize ideas around a central topic using lines, words, and pictures b) To write a long story about your favorite memory c) To list facts in straight lines only without pictures d) To create a timeline of historical events 9) How does the Forced Combinations technique help in problem-solving? a) By repeating the same solutions until one works b) By ignoring unusual ideas and sticking to common ones c) By focusing only on problems without suggesting solutions d) By mixing random, unrelated words to generate fresh ideas and boost creativity 10) What does the SCAMPER technique help teams do? a) ocus only on one idea without considering alternatives b) Avoid changing existing products or services c) Explore ideas from different angles to innovate and improve products or services d) Limit creativity to only traditional methods

Creativity and Problem Solving

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