Pain to me, Inspectors repeat the same checks, Operators work overtime every week, Employees report high stress levels, Pain to Business, Production costs increased by 18%, Scrap costs exceed the monthly target, Process cycle time exceeds target, Market share decreased, Pain to customer, Customer complaints increased, Orders are delivered later than promised, Customer returns increased, Customer satisfaction score dropped, Customers abandon orders mid-process, Not a pain, Lack of standardized work instructions, Machines are not calibrated, Quality KPIs are missed, Training is not standardized.

Pain Mapping

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