Do you prefer to call or send a message when something is urgent? Why?, Do you still know anyone who uses a landline regularly?, In which situations do you think a smartphone is not the best way to communicate?, How do you feel when someone says “Hold on a moment” and then disappears?, Have you ever left a message and never received a call back?, Do you think people are afraid of phoning companies today? Why?, Do you usually answer mobile calls from unknown numbers?, Is it polite to ring someone very early in the morning?, Do you think voice messages will replace phone calls in the future?

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