1) Which type of bed is suitable for one person? a) Single Room b) Double Room c) Triple Room 2) What are the qualities of a good hotel manager? a) have a service-minded and caring. b) lack imagination and have a bad attitude. c) have poor listening skills. 3) Which section of the hotel help guests in transporting luggage to the hotel rooms? a) Telephone Operator b) Front Office Manager c) Bellhop, Bellboy, Bellman 4) What should the waitpersons do at first time when the customers are coming into a restaurant? a) serving food b) greeting customers c) taking order 5) Which is the common sentence that a hotel manager has to say every day? a) . I am so sorry for being late. b) How much does it cost? c) Good morning, what can I do for you?

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