When was the last time you had to apologize to someone? How did you do it? Did they accept your apology?, When was the last time someone apologized to you? How did they do it? Did you forgive them?, What do you think is a perfect apology?, Do you think it is difficult to say “sorry”? Why or why not?, You forgot your friend’s birthday. What would you say to apologize?, You arrived late to an important meeting. How would you apologize to your boss?.

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