Hello, I made a reservation for tomorrow lunchtime, but I need to cancel it. Can I change the booking to another day this week?, And your name is … ?, My name is McAllister, Erin McAllister. And the booking is for 1.30, Half past one. Right, I’ve got it. When would you like to change it to?, Can you do twelve o’clock, but not tomorrow, on Wednesday? Is that possible?, Let me take a look for you. Is it still for three?, Er no, it’s for four., I can give you a table at 1.30, but we’re fully booked at 12., That would be great., So that’s Wednesday the fi ft h at 1.30 for four people.

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