issue identification, recognizing exactly what the problem is, investigation, examining the problem to understand what happened, analysis, studying information and possible causes, system error, a problem caused by the system, data inconsistency, information that does not match or is incorrect, process failure, a step in the process that did not work correctly, root cause, the fundamental reason the problem happened, findings, information discovered during the investigation, impact, the consequence of the problem, resolution, the action that solves the problem

Explaining Root Cause Analysis

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