a, Good morning, please come in and have a seat. How are you feeling today?, b, Do you have any allergies, or do you take any regular medication?, c, Have you had a cough for more than two weeks, or any other health problems recently?, d, Good. Let me check your blood pressure and listen to your chest. Please breathe normally... Everything looks fine., e, Usually within one to three days. They are sent electronically, so you don't need to collect anything., f, Not unless we contact you. Please go to the X-ray department on the ground floor now., g, Of course. Take the lift down and turn right. You'll see the signs.

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