Closed - To get a quick response and to lead us to the next suitable question., Open - To allow us to find more information from the customer., Probing - To help find the cause of the issue., Reflective - Will give the questioner feedback on what happened., Leading - Designed to allow for a response the questioner really wants., Multiple-choice - Giving a person several answers can get them thinking about potential answers.,

Questioning Techniques

สั่งพิมพ์
ฝัง

ลีดเดอร์บอร์ด

สไตล์ภาพ

ตัวเลือก

สลับแม่แบบ

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