proofreading - Locating and marking the corrections as needed while reading a document, open punctuation - no punctuation mark is placed after the salutation or complimentary close, thesaurus - reference book of alphabetized words with their synonyms and antonyms, edit - revisions, alterations, and refinements made to documents before final printing, mixed punctuation - colon or a comma is placed after the salutation or complimentary close, photocopy - producing multiple copies, word processing - communications system using computerized and text-editing equipment to produce printed letters, photocopy machine - duplicating machine that reproduces graphic matter onto paper in a few seconds, interoffice memo - written informal communication circulated within an organization or office, letter template - document formatted with each component of a letter used to eliminate setting up various components of a letter, transcriptionist - person who converts voice recorded dictation to hardcopy, justification - In word processing, the spacing of words on each line of text so that the text is centered or the ends of the lines are flush at the right and left margins, mail merge - software program used to create, address, sort, and print letters,

Chapter 11

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