1) What does it mean when the audio cuts out? a) there is a split image b) the audio suddenly stops working c) the meeting is over d) the video is fast and the audio is slow 2) Which of the following statements is NOT the result of a technological problem? a) your video is lagging a bit b) our connection is bad c) your webcam is frozen d) I don’t understand 3) What does “I lost you” mean? a) you can’t find the video options b) you lost your phone c) you lost your connection with the other person d) you want to leave the conversation 4) Why would you ask someone, “Can you hear me now?” a) you’ve been having audio problems b) you want to hear your own voice c) you want to end the conversation d) you want to be put on mute 5) What does it mean if you say, “It might be my Wi-Fi”? a) you think that the problem is caused by your Wi-Fi b) you don’t think that the problem is caused by your Wi-Fi c) you have Wi-Fi at home d) you don’t know if you have Wi-Fi at home

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