Starbucks ____its first branch in Seattle in 1971. But you couldn’t drink coffee there. It ____ and sold coffee beans to restaurants and cafes. In 1982, Howard Schultz ____ the company as the Director of Marketing. He ____ Milan on a business trip. He was very ____ with the Italian espresso bars and coffee culture, so he ____ to copy the idea in Seattle. Coffee bars quickly became popular in Seattle. In the early 1990s, the ____ for coffee increased and Starbucks ____in North America. In 1992, the company went public. It had 165 branches. In 1997, Starbucks ____ its first cafe outside North America, in Tokyo, Japan. In September 2012, the company ____ 9405 branches in 60 countries all over the world.

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