1) Walmart is an American retailer that operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. a) Describe products and services b) Ask for / give information about prices and discounts c) Describe product features and benefits 2) The camera that you asked about isn't available a) Discuss product promotion b) Define your customer c) Make and respond to inquiries 3) I appreciate your taking care of my travel arrengements a) Discuss product promotion b) Express appreciation c) Make and respond to inquiries 4) To take a photo, you need to press this button, don't you? a) Present a promotional plan b) Express appreciation c) Explain how a product or service works 5) The plastics we use aren’t fragile at all; they’re extremely durable. a) Define your customer b) Make and respond to inquiries c) Describe product features and benefits 6) Our target customer enjoys outdoor activities and adventure holidays. a) Define your customer b) Discuss product promotion c) Describe products and services 7) TV spots are the most expensive way to promote products a) Make and respond to inquiries b) Present a promotional plan c) Discuss product promotion 8) I’ll prepare the slides for you if you want. a) Make and respond to inquiries b) Present a promotional plan c) Explain how a product or service works 9) How big a discount can you give us? a) Present a promotional plan b) Ask for / give information about prices and discounts c) Define your customer

Level 5 Unit 20

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