Broken record - Repeating requests or refusals when met with resistance., Reinforcement sandwich - Surrounding a claim or demand with positive messages., Fogging - Finding parts of the other person's assertions that you can agree with., Negative inquiry - Asking for further information, including more specific criticism., Negative assertion - Agreeing with an assertion or criticism without giving up on your demand., 'I' statements - Framing feelings and wishes from a personal position without blaming others.,

Assertiveness Techniques and Ideas

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