We've all had difficult conversations. When ____ poorly, these conversations can damage relationships and reputations. One of the reasons we avoid these discussions is because we don't know how to have them in a way that feels respectful. We might fear that we'll make matters worse, so we just don't engage, hoping that the situation will ____ itself over time. Unfortunately, in my experience, these situations rarely resolve themselves. There's no question that having these conversations is challenging. And yet, when we avoid them, we often end up feeling much worse. The key to effectively managing these situations is to prepare for them. This means taking the time to ____ your own ____ to have the conversation, ____ emotions you may be experiencing and ____ thoughts so that you can enter the conversation with a clear mind. It also involves developing a game plan for the conversation so that you can ____ tension and ensure that you're addressing the issue at hand, rather than getting ____ by someone else's agenda. By taking these steps, you can ____ your horizons and ____ these difficult conversations with confidence and grace.

Conversations we dread

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