Dear Customer Service Team, I am writing to complain about the poor service I’ve experienced recently. I tried ____ your department several times, but each time I was put on hold for too long. I began ____ issues with my online banking in May, and they have continued ____ my ability to make transactions. I’ve stopped using your mobile app as it constantly stops ____ during payments, and I would like to avoid ____ your support again due to the lack of resolution. Your website promises ____ reliable service, but this has not been my experience. Please decide ____ immediate action and offer solutions to these problems. If this is not resolved soon, I will stop ____ your services entirely. I look forward to your prompt reply. Best regards,

Verb Patterns. Part 1

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