1) Your computer is running slowly. What should you do first? a) Restart the computer b) Buy a new one c) Unplug the monitor d) Delete system32 2) You accidentally clicked a suspicious link in an email. What should you do next? a) Close the email and hope for the best b) Immediately reset your password and report it to IT c) Reply to the email d) Share the link with your friends 3) Your screen is frozen, and nothing is responding. What should you try first? a) Hold down the power button and restart the computer b) Hit the keyboard until it fixes itself c) Unplug every cord one by one d) Call IT 4) What is the best way to protect your online accounts? a) Use an easy password to remember and use it for everything b) Write down your password on a sticky note c) Use two-factor authentication (2FA) d) Only log in on public wifi 5) Your printer isn't working. What do you check first? a) If it's upside down b) If restarting your computer fixes it c) If the Wi-Fi isn't working or isn't fast enough d) If it's plugged in and has paper

IT Troubleshooting

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