____, ____ the software installation your team carried out at our office last week. ____ 28 May regarding the user training schedule. ____, I would like to confirm that the proposed training dates (3–5 June) work well for our team. However, ____ a few technical issues have occurred since the installation. Specifically, two of the workstations have not been able to connect to the main server. ____ our IT team has already submitted a report, which ____ to this letter. ____, but we needed to complete internal checks first. We would appreciate it if you could arrange for a technician to visit us later this week. ____ is possible. ____ aside from the above-mentioned issues, the staff are very satisfied with the system and have found it user-friendly. ____ continued support. Yours sincerely, Margaret Mitchel Operations Coordinator Greenfield Ltd.

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