Quality Assurance - Checking product at various stages of production, should reduce waste, Quality Control - Checking product once it is complete. Those not up to standard are rejected., TQM - More than just checking a product throughout and at the end of production. An overall organisation commitment to quality, Benchmarking - Comparing one product with a similar one - use the market leader as the benchmark, Quality Inputs - Raw materials - the quality of this will impact the end product, can reduce waste and lead to repeat custom, Quality Circles - Employees meet in small groups to discuss how to discuss quality issues and ways to solve them,

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