Dear Sir or Madam, I ____ to ____ about the terrible meal I ____ in your restaurant. I ____ there with my family last Saturday night to celebrate my birthday. However, the meal ____ terrible. The waiter ____ us the wrong starters. In addition, they ____ completely cold. The main course ____ also a disappointment. The chicken ____ raw and the beef was inedible! When the bill ____, it ____ totally wrong. I asked to ____ to the manager but I ____ he was busy. My family ____ so upset about the meal. I ____ a full refund for my meal. In addition, I ____ a letter of apology from the manager. Yours faithfully, Pete Turbed

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