1) So our aim is to improve our reputation. _____we need to focus on improving more than just our product. a) We have a number of options, b) Looking at it from a long-term perspective, 2) Exactly - we can't just focus on one area. ____ and this means addressing absolutely everything that affects our image. a) I think we need to look at the bigger picture b) We have to bear in mind the long-term viability 3) Good point. ____ a) I think our options are quite clear here. b) Realistically, would we be able to finance this strategy? 4) Possibly, but remember - ____________for this improvement programme - we should think about other issues too. a) we have a number of options b) we're in a really strong position 5) Yes, but ____ attract the best people if we can't even offer them a modern office to work in. a) provided we b) there's no point in trying to 6) Maybe you're right. So ____ our staffing problems could disappear. a) I'm not sure that would work, b) assuming we decided to renovate the offices, 7) I think so too. ____ - we'll start looking into the costs of modernizing the offices. a) Right. So we're decided b) I'm not sure that would work 8) That sounds like a good idea. But before we go ahead with that, ____? a) how would it work if we continued tomorrow? b) are there any other points to consider?

BR Advanced Business communication page 118

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