You can stay ahead of your competitors in the way you handle complaints, ____. (objections, criticisms), praise, grievances, feedback, requests, Did you ask him if the ____ accepted the offer? (person who pays rent), buyer, agent, tenant, landlord, The ____ will be transferred from my account tomorrow. (sum of money), amount, refund, salary, profit, What is that ____ agency called? (business that creates commercials), job, news, travel, ad, I'll definitely use the new bike ____ for my daily commuting. (road for passage or travel), engine, garage, helmet, route.

Task 2

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