Troubleshooting means to..., Causing a problem, Finding and fixing a problem, If your device freezes, or stops working you can...., Make a cold, icy drink, Restart the computer., One thing you can check when your internet stops working is to..., Check that the wi-fi is turned on, Scream and shout, Your phone battery is draining quickly. You can try.., Lower the screen brightness, Turn off blue-tooth or location, Close background apps, All of the above, If your printer is not working properly you can..., Make sure the printer is on, Check cords and wi-fi connection, Restart the printer, All of the above, If your headphones are not working you should just throw them away., True. They are "toast"., False. You can check the output settings, The camera on the phone isn't letting you take photos. What might be wrong?, You are not a good photographer, Check the camera permission settings, You are getting lots of "spam" and junk emails. What can you do?, Do not click on suspicious links, Use anti-virus software, Install any updates that are recommended, All of the above, An update is installing the latest version of a program., True. This should be done when recommended, False. This is phishing and a scam., When a device crashes it means it is broken into hundreds of pieces., True. It's like a mirror that has cracked., False. It means an app or program has shut down and you need to troubleshoot.

Troubleshooting

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Troubleshooting process steps
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